Dimplex Optimyst® Pro 1000 Built-In Electric Cassette (40″)
Picture the perfect fireplace… any length, any location and any number of sides. Forget about venting, gas lines and hot glass, because you don’t need them. Now imagine flames made of water that you can reach out and touch!
The revolutionary Optimyst by Dimplex reinvents the electric fireplace and makes it easier than ever to add a dramatic fire feature to any space. See-through, three-sided, open concept, the possibilities are endless, so go ahead, play with fire.
The Optimyst flame effect uses revolutionary ultrasonic technology to produce a fine mist that creates the lifelike illusion of flames and smoke.
Get creative with the modular design and combine multiple CDFI500-PRO (sold separately) and CDFI1000-PRO (sold separately) cassettes to achieve the desired length for dramatic linear installations impossible to achieve with gas fires.
Have some fun and change up your customizable flame width by adding the included spacers and slots to your Optimyst cassette.
You have the option of using a continuous water supply when you purchase the additional plumbed water supply kit sold separately (CDFIPLUMB-KIT, works with copper piping). This is recommended for a seamless look and to avoid refilling the water tank.
Dimplex Opti-Myst Pro 1000mm 40″ Linear Cassette with Revolutionary Ultrasonic Flame Effect, Natural Wood Fire Crackling Sounds, Adjustable Flame Intensity and Remote Control (120 V/460 W/1570 BTU)
11.94″ l x 9.63″ h x 40.08″ w
If you prefer an option other than that available upon checkout, please contact us to make other arrangements.
Due to the fragility of the fireboards and regulations on aerosols, they are pick up only; they cannot be shipped.
We inventory many of our products in our warehouse in Coquitlam, BC. Certain custom-finished products and other items will ship factory direct from the manufacturer when necessary and can take additional time to process.
If your order arrives damaged, please be sure to take pictures and provide those to us in order to help us provide proper reparations.
When your order is ready to be delivered, the shipping company will contact you to schedule a time to deliver your order – for this reason, it is critical to provide the most relevant phone number at the time of checkout. Upon delivery, the driver will take it off the truck for you but it is your responsibility to bring it onto your property. You will be required to sign for the delivery and inspect the product upon arrival; any damage present upon arrival must be noted when accepting the delivery.
Additional international shipping opportunities may be available, please call for availability. International orders are not eligible for our standard return policy; returns made internationally will be handled on a case-by-case basis.
30 Day Return Policy:
UrbanFP wants you to be satisfied with your products; if you don’t feel satisfied for any reason, we allow a simple returns policy that allows you to return any new, unused, unassembled, and resalable items in their original packaging within 30 days of delivery for a refund or exchange. The refund issued will be for the total amount of the order minus original outbound shipping, any return shipping costs incurred by UrbanFP and a 20% restocking fee.
- If your return is due to an error made by us, you will not be responsible for shipping costs.
- If your return request is due to product defect or damage, we will first attempt to work with you to repair the product; if repair is not possible, we’ll work on getting it replaced.
- If your return will be returned to us via Freight service, we will require a photo of the item as you’ve packaged it in order to have a “before” image of the package to protect against any damage caused during return shipping.
- Upon returning an item, be sure the product is clean, the packaging is sufficient to prevent damage, and you note your RMA number on the outside of the package.
If you’d like to return your item(s), please email [email protected] to obtain an RMA number (Return Authorization number) and we will process your return quickly. Be sure to include the following information:
- First name, last name and company name
- Order number
- Email address
- Reason for the return
- Details for the return
- Image of the product(s)
To be eligible for a return, item(s) must be returned within 30 days of delivery in new, unused, unassembled, and resalable condition in the original packaging.
- The cost of original outbound shipping will be deducted from your refund total.
- A return shipping label can be available upon request, but will be at your cost
- For returns that require freight service, we can schedule a freight truck to pick up the returning item(s) but you will be responsible for the cost.
- Certain items are not eligible to be returned under this policy; some items are customized and built to order based on your specifications and do not qualify for a standard return.
- Refunds will be applied to the same credit card, debit card, or another form of payment used at the time of the original transaction.
- Once received, returns are usually processed within 3 days, and can take additional time for your bank to process the transaction.
UrbanFP reserves the right to refuse a refund if
- The item returned does not match the original item shipped.
- The returned item is missing parts or the original product’s packaging, either of which was not previously specified by the customer.
- The item or its packaging is damaged during return shipment due to improper or insufficient packaging.
- The item being returned has been used and is no longer in a new and resalable condition.
If you have any questions, please contact us.
Urban Fireplaces Ltd.
328-17 Fawcett Road
Coquitlam, BC V3K 6V2
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Urban Fireplaces Ltd.
328-17 Fawcett Road
Coquitlam, BC V3K 6V2
This document was last updated on Nov 27, 2023